1. Program Name
Croker Service Notifications (the “Program”) is operated by Croker Fire Drill Corporation (“Croker”).
2. Program Description and Types of Messages
By opting in to the Program, you agree to receive text messages from Croker related to the services we provide to you. These messages may include:
- Appointment scheduling, confirmations, and reminders for drills, training sessions and inspections
- Service Representative, technician or instructor arrival and service-day notifications
- Updates or changes to scheduled services
- Account-related and customer service communications
Croker does not use this Program to send marketing or promotional messages.
3. How to Opt In
You may opt in by providing your mobile phone number and affirmatively consenting to receive text messages through our website contact form / during service scheduling / verbally with a Croker representative. Consent to receive text messages is not a condition of purchasing any goods or services.
4. Message Frequency
Message frequency varies based on your service schedule and account activity.
5. Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.
6. How to Opt Out (STOP)
You may cancel the Program at any time by replying STOP to any message. After you send STOP, you will receive one final message confirming that you have been unsubscribed, and you will no longer receive text messages from the Program. To rejoin, you may opt in again using the method described above.
7. How to Get Help (HELP)
For assistance, reply HELP to any message, or contact our customer support team using the information below.
8. Customer Support
Croker Fire Drill Corporation
Email: [email protected]
Phone: 631-277-7602
Mail: 235 Brooksite Drive, Hauppauge, NY 11788
9. Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
10. Supported Carriers
The Program is available on most major U.S. wireless carriers. Carrier support may vary and is subject to change.
11. Privacy
Your mobile phone number and SMS consent information will not be sold, shared, or transferred to third parties or affiliates for marketing or promotional purposes. For more information about how we handle your information, please review our Privacy Policy.
12. Changes to These Terms
Croker may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.
Last Updated: October 28, 2026
